Hawker

Ok will follow your instructions. Wont change anything for now. Many thanks for your time.

Only one restore point which is the one I did yesterday. It was switched off before then. Had to just now create rescue disk for system image otherwise I would not be able to use it easily. Nearly missed this. I confirm no changes have/will be made until you tell me what to do. FYI I will be going to bed in an hour or so.

The option to automatically download updates is switched off. Is this why it has not updated itself the last two times? Once again I have not switched this off as far as I know. Should I switch it on now?

FYI I found what I was referring to above and it is that I unchecked the box for let windows collect my activities from this PC. Should I put the check back in the box? Did this switch everything off like protection and file history etc etc? As for progress: I have a system image taken yesterday and it is isolated on a 64GB flash drive being 44GB. I created a restore point yesterday having switched on protection for my C drive but not my D drive. I don't remember switching it off....why would I? I have manually copied my user files and folders to my External HDD in case I lose them. I cannot switch file history on because it keeps asking for a cloud or flash drive to use and apart from not being big enough I do not want to leave it running as I have no idea how much space it would use and don't want to leave drives connected. I don't need my files and folders saving as they are too big and I don't mind losing them if it all goes wrong at some point. I copy the important ones manually from time to time. FYI - (I don't know if these help or are a red herring). Folders are not reporting the correct size. I used a program yesterday to establish that my windows directory is considerably bigger than the 6 GB reported. In shared experiences if I select "fix now" it reports that there does not appear to be an internet connection. If I access file explorer from the task bar and try to select one of my libraries it does nothing. I have to right click and open to open the folders. This only happened recently.

Just wanted to let you know that I believe I turned on a feature in Windows 10 about a year ago which made me "anonymous" on this PC. It was a windows 10 feature nothing to do with the internet. It meant that the PC was not keeping a record of my access to files and folders etc. Is this stopping my from updating the last two builds of Win 10 even though it is updating the various windows updates? I cannot find what I did at the moment but it is the only thing I can think of that has done things like turn off file history and restore points and may stop new builds being installed automatically?

macrium said "create an image of the partition(s) required to backup and restore windows" so I selected that option and did the backup. It said it was backing up around 80 GB which is my c drive total data. I have downloads and music and photos on my d drive FYI to save space on the SSD which is 110GB.

sorry I don't understand what you mean in your last post?

Why is my back up so big when my windows files are about 6 GB?

OK I have a 44gb file on my flash drive. So I have a restore point and a system image so far., Now for the backup.

Doing a system image to the flash drive at the moment while pondering what to do with backup.

I have installed macrium to get a system image. Hopefully I can back up with this to one drive? Bit worried about the size and onedrive limits?

I have 120GB in downloads and 75Gb music at least. I dont need to back these up particularly so can I just back up windows? My external drive has about 100Gb free and my flash drive is 64gb (57gb)?

File history is off. Should I switch it on? It is saying it will copy files to my flashdrive?

I have now created restore point. Dont know why it was switched off - I didnt set it that way so I am unsure as to how it happened. Any ideas? How do I create a system image? And can I put it on my USB flash drive which I will use for backup? How big will the backup be? I have an unused 64GB flash drive will this do?

it says my protection is off for both drives inc C system drive?

windows 10 pro version 1803 installed 13./05/18 build 17134.766

It says the command is not recognised.

I have Win 10 on auto updates so I leave it alone. I did not know there was not an update to the latest version. I have checked Windows Updates and it says up to date. How do I update it to the latest version? The issue returned this morning despite switching off KIS. So I have uninstalled it and will see how it runs today. I don't mind faffing around with it a bit more but would like it to be a short time investment if possible. Thanks for the help so far.

here is the link: https://my.pcloud.com/publink/show?code=kZNC7A7ZqgNvj7jpyHRPjykBXKCI0YqUsyRX

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The issue has returned this morning so I have paused KIS and it is fine once again!! I will shortly post an updated GSI.

Here is the link but all seems ok at the moment: https://my.pcloud.com/publink/show?code=kZNC7A7ZqgNvj7jpyHRPjykBXKCI0YqUsyRX

My reinstalled KIS is not showing in my firefox browser. When I check the extension in add ons is disabled. Should I re-enable it? I am a bit concerned that it will stop everything workling again?

I notice the "like" I saw earlier for my last post has disappeared! I got an email from NordVPN advising me of the steps they take to configure KIS with the NordVPN app. I have just reinstalled KIS and applied these settings. All seems well for now but I will keep trying the web pages and email send/receive to see that this has worked. If it doesn't work this time then KIS is coming off. I just don't want to waste any more of my life on this issue.

I now realise that for quite some time I have been waiting ages for web pages to load and waiting for my email to send/receive and the culprit seems to be KIS. This is wasting a lot of time in my life and I am not going to give it to the KIS app. I have uninstalled it and I am in no rush to reinstall it. Kaspersky need to do something to win me back and there is only so much messing about with KIS that I would be prepared to tolerate. I use NordVPN and there are clearly issues between the two applications. KIS 2020 was just as bad. as my email started hanging straight away. Without KIS my computer is doing fine and web pages load straight away and sending/receiving email is pretty much instant. I will continue using Malwarebytes in isolation as it seems to look after the PC and is not interfering with performance.