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harlan4096

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Everything posted by harlan4096

  1. Welcome to Kaspersky Community. I would try to migrate to the new product line, if already available in Your country region: Download: https://www.kaspersky.com/downloads#update-product Your KTS license will activate the new Kaspersky Plus, currently in version 21.16 (soon 21.17).
  2. Ciertamente, estoy de acuerdo, no es normal ese comportamiento, mejor contactar con el soporte oficial. Saludos.
  3. Correcto, esto es un bug que solo se reproduce en usuarios de W11 cuando se actualiza una versión de Kaspersky sobreescribiendo la actual con la nueva. En parte se puede paliar el problema, de esta forma, sin necesidad de hacer una instalación desde 0 en limpio de Kaspersky: Saludos.
  4. Welcome to Kaspersky Community. Please run a ScanDisk of Your system drive. Also, You can try to disable Background Scan in Your KIS: Alternatively, I would try to migrate to the new product line, if already available in Your country region: Download: https://www.kaspersky.com/downloads#update-product Your KIS license will activate the new Kaspersky Standard, currently in version 21.16 (soon 21.17).
  5. Welcome to Kaspersky Community. Please provide version of K. product installed. That detection looks like probably an own false positive 🤔
  6. Welcome to Kaspersky Community. I just sent the URL to K. analysts. To submit files/URL to K.: KOTIP
  7. About printer error, consider to enable these to settings, and Save: Delete that previous rule.
  8. Migra tu KIS a la nueva línea de productos: Tu licencia de KIS activará Kaspersky Estándar. Saludos.
  9. Where are You from? Is the new K. product line available in Your country? https://www.kaspersky.com/downloads#update-product KIS license would become / activate the new Kaspersky Standard, currently version 21.16 (soon 21.17).
  10. Hum it may be a false positive 🤔 since that file usually in that location it's a legit Windows system file.
  11. Welcome to Kaspersky Community. Please provide operating system and Kaspersky product versions installed.
  12. Welcome to Kaspersky Community. Check this thread:
  13. Por favor, contacta con el soporte oficial de Kaspersky: K. Support
  14. Indica en qué país estás y si el error de conexión lo obtienes, incluso cambiando a otros servidores de la VPN. Saludos.
  15. Bienveni@ a la Comunidad de Kaspersky. Por favor, indica país dónde te encuentras, y versión exacta de Kaspersky VPN instalada. ¿Has probado la velocidad en servidores de la VPN diferentes? Saludos.
  16. Ah, I thought You already knew that global link, and even using it You got Turkish lang. installation., so now is ok 🙂
  17. I guess there is a K. Turkish version installer... so having that version installed, You may change its GUI into English just with this key combination SHIFT + F12, and SHIFT + F5, to back to original language. The only con of this method is that You will have to use that 1st combination in every system start, but this way You have the 2 languages in 1 product 🙂 Maybe global English version can't be installed in Your system since there is already a specific Turkish one, don't know 🤔🤷‍♂️ You may also contact to official Support: K. Support
  18. Welcome to Kaspersky Community. Don't use Kaspersky Removal Tool (it may lead to issues) unless You got issues with standard uninstallers for KP and KVPN that You will find in Your Windows Control Panel -> Programs and Features.
  19. Welcome to Kaspersky Community. Could You please specify better, what do You mean with unlimited plan? VPN or? Kaspersky Plus or Kaspersky Premium?
  20. Welcome to Kaspersky Community. Please provide exact version of Kaspersky product installed.
  21. Bienveni@ a la Comunidad de Kaspersky. Si compras una licencia de Kaspersky Estándar multi dispositivo, esta debería poder activarse tanto en sistemas Windows como en sistemas Android.: https://support.kaspersky.com/help/Kaspersky/Android_11.110/es-ES/141191.htm Otra cosa que ya se ha comentado en la comunidad muchas veces, es que dependiendo del sistema operativo en el que se instale K. Estándar (o cualquiera de las variantes), habrá algunas características que estarán disponibles y otras que no lo estarán, debido a las características inherentes de cada plataforma. Saludos.
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