We have a DB updating issue in one of our managed Servers (Windows server 2012 R2) for about 3 days ago till now => "Error : Not all components were updated"
"Event Error updating component happened on computer $HOSTNAME in the domain X on Date & Time Event type: Error updating component Result description: Error updating component
Error: Error updating component
Object type: Web page
Object name: KLAVA "
The error code of the "update task" in the managed server is: Error_0x05DC000C.
Does anyone have any idea how to fix this issue please?
We are working with a KES 188.8.131.524. The current DB version of the damaged server is 19839137 while all the other servers in our Plateform (same OS version) are running a 19863642 DB.
Steps done till now: "clearing the content of the folder C:\ProgramData\Kaspersky Lab\KES\Bases\KLAVA\ and running a manual update but same issue.