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graziano68

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Posts posted by graziano68

  1. I found a temporarly turnaround solution which should work. Since the (trojan/fall) problem is during the phone reboot, I activated the sim pin password (I changed the pin with one which I and my wife knows) , so when the phone reboots my daughter cannot apply the hack and we must unlock the phone for her. Using the procedure I will give her the phone with safe kids already running and the problem should be solved. It's a temporarly solution, I hope Karspersky can solve it as possible.
  2. Hello again ? Sorry what's not clear in the video ? https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing It's simply such as counting to 3 , I unlocked the phone right now 1 simply reboot the phone, and click the "Batteria Ultra" icon when the phone restart 2 I wait the message windows to activate the "Risparmio energetico" mode and I click over "attiva ora" 3 done ! In "Risparmio energetico" mode Safe kids will NOT start . After this step I can exit from "Risparmio energetico" and I could also uninstall Safe kids. I explained it a lot of time , sorry what's not clear ?
  3. if the Safekids app is NOT stopped using the procedure in this video https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing the message with "Using this app is not allowed" after clicking Settings appears almost instantly (max 0.25 seconds delay) , impossible to use anything in settings menu . if the Safekids app is stopped using the procedure in this video https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing the message with "Using this app is not allowed" when clicking over settings does not appear, settings can be used, everything can be used,
  4. Hello Yesterday I changed my password in Kid Safe area using Firefox from my Windows pc. Password was changed correctly and to be correct I can login but.. 1- if I go here https://my.kaspersky.com/MyKids I receive this message la password è stata modificata. La pagina sarà disponibile fra alcuni minuti. But I changed it about 12 hours ago and I still see this message .. Also I cannot login in my smartphone using KId Safe icon , I receive the messages "La connessione può richiedere un pò di tempo" and nothing happens for hours How to fix this please ? Thank you Graziano //Mod Note: moved to proper section.
  5. Thank you :) . I understood you had some difficult to translate so I will try to translate ======================== My daughter told me that Kasperksy is more robust than Google Family and Eset Parental , however she told me that it was easy to break Safe Kids too , it's only a question of speed in this case.She shown me how to do that and we took a video. She reboots the phone , she explained me that Safe Kids has some delay to start right after the reboot , so in this brief time window exactly after the reboot she clicks over "Batteria Ultra" (see the video) , and immediately after she enables the "Risparmio Energetico" mode. After this step she can add and use any app using the "Risparmio Energetico" mode . She can add also Safe kids blocked app (in this video she will use Avakin which is a blocked app in Safe Kids) and use the app all the time she wants. After this step he enters the phone tool page and she can fully deactivate the app if she wishes (see the video) https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing ======================== Thank you and hope you can fix the problem so my daughter will have more free time in real life.
  6. ok my little Einstein :) explained me how she does also with a full video we realized togheter , HiSuite is not related . I explain in Italian language ok ? ======================== Mi figlia mi ha detto che Kaspersky è uno dei più difficili da disattivare tra Google Family e ESET , ma dice che comunque si sblocca e che è solo questione di velocità . Mi ha fatto vedere come fa. Riavvia il telefono , e quando il telefono riparte mi ha spiegato che prima di partire Kaspersky ha un delay di qualche breve secondo quindi bisogna fare l'operazione molto velocemente, Appena riparte il telefono lei scorre il dito dall'alto in basso sullo schermo e clicca su "Batteria Ultra" , quindi attiva il risparmio energetico. A questo punto aggiunge l'applicazione a suo piacere (per prova ha avviato Avakin che è nella lista app bloccate di Safe Kids) e ci gioca tutto il tempo che vuole e senza limiti, e se vuole una disattivazione completa di Safe Kids entra in impostazioni toglie le autorizzazioni a Safe Kids e la priorità di Safe Kids sulle altre app. Fatto. Ha acconsentito anche a realizzare un video che potete vedere qui, https://drive.google.com/file/d/1qbQSux4JKCplc3plm3PW28YFaUSWwXeY/view?usp=sharing dove si vede dal tutto funzionante (Safe Kids tutto funzionante) al tutto disattivato (Safe Kids completamente disattivato) . Mi ha anche detto di dirvi se potrà lavorare con voi quando sarà grande :) . ======================== If you have problems translating from Italian please let me know. I hope you understand that in this situation Safe Kids is useless . The phone is Huawei P9 Lite fully updated to latest available Huawei OS , Android 7 in this case. Thank you
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