After installing Kaspersky I used quick scan after it my pc went black for 2/3 mins. Idk exactly. After that my pc restarted, but my mouse cursor disappeared even tho my mouse is on and same with my keyboard they both have rgb so I know that they are on, but aren't working. I can press any button, but it's not going to work.
My mouse is Model O and the keyboard is Genesis Thor 150
After I saw this problem I thought maybe taking mouse usb and keyboards wire and putting them in would work, but nothing. Now I don't know what to do because I can't do anything I have another office mouse with a wire I put it in and still nothing the cursor just won't appear. I downloaded the best version of Kaspersky free trial please help me
My mouse and keyboard stopped working
in Kaspersky Anti-Ransomware Tool
Posted
Hi,
After installing Kaspersky I used quick scan after it my pc went black for 2/3 mins. Idk exactly. After that my pc restarted, but my mouse cursor disappeared even tho my mouse is on and same with my keyboard they both have rgb so I know that they are on, but aren't working. I can press any button, but it's not going to work.
My mouse is Model O and the keyboard is Genesis Thor 150
After I saw this problem I thought maybe taking mouse usb and keyboards wire and putting them in would work, but nothing. Now I don't know what to do because I can't do anything I have another office mouse with a wire I put it in and still nothing the cursor just won't appear. I downloaded the best version of Kaspersky free trial please help me