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Goentropo

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Posts posted by Goentropo

  1. Hello @Goentropo

    Welcome!

    • If you wish for Kaspersky’s Secure Connection (VPN) to have additional remote virtual locations, please raise a Feedback, I have a suggestion request with Kaspersky Technical Support 

     

     

    • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in their MyKaspersky account.
    • Note: the process may take a very long time, each request is measured against many benchmarks and not all requests are successful. 
    • When feedback from the Kaspersky Technical Team is available, please share it here in the Kaspersky Community? 

    Thank you🙏

    Flood+1🐳

    Disclaimer, we have no association with Kaspersky. 

     

     

    Thank you for such a comprehensive and detailed answer, it is so very much appreciated. 

    Fully understand that the Kaspersky team will need to evaluate the requirement, as servers cost and there has to be a win/win situation for everyone. Hopefully, others who may need an aussie server will see this information and follow up with their own requests to help show there is a need and not just me having a whinge. 😉😊

    I shall certainly give feedback once I receive a reply. When we receive help, the forum knowledge base grows for everyone.

    cheers

    Liz

  2. I’d like to suggest that an Australian connection be included as any  Australian users are at a severe disadvantage when using this app.

    As Australia is geolocked, Australian content can not be accessed unless the user is showing to be within the geolocking alrgorythm./parameters.

    There have been several comments made regarding this issue and one member, asking why they couldn’t access Australian content, wasn’t adequately answered. This topic has now been closed as it was over 12 months ago.

    Anyone is Australia using the app will have to turn it off to access Australian content. They are then losing the secure connection they’ve subscribed to.

    Anyone outside of Australia are unable to access any free content such as news, sports, free internet TV and many other specific geolocked content such as apps. (ie free Aussie sports or news apps.)

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