I have a 2 year 5 device Total Security package that will expire in a few days. On being prompted by Kaspersky I followed the renewal process, only for Kaspersky to bill me for and provide a 1 year single device package. I have attempted to resolve this by following Kasperky’s online process, which requires going via 2Checkout support. However, there is no response from this system, despite repeated enquiries. Is there an alternative way to resolve this, and for me to get the 5 device package I was attempting to purchase?
