[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey!!! @FLOOD 

you did it !!!!!

yess its working !!

I appreciate you so so much ! 

where can i write here somthing good about you ??

i must write to the community about you 

thank you so much 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hello @FLOOD 

yes i have all the emails saved 

what next ?:)

thank you 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

just did it :)

what are the next steps ? 

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

are you sure this is the step to do ?

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

this is the image of the MyKaspersky account devices tab.

thanks you !

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

i downloaded KASPERSKY CLOUD 20 to my computer and  it showed us the subscription problem (from the picture i sent u above ) then i thought it would be helpful if i will delete it so thats what i did .

i added my system summery .

for your fifth question ,  Desktop-C002EQD is this computer ( the computer im talking to you ,the one that had the KASPERSKY CLOUD 20  and after the reboot of windows the KASPERSKY CLOUD 20  gone and i want it back on this computer . 

for your sixth question ,Desktop-C002EQD is the same as  LapTop-H1REPRAV , they are both the same computer but after the reboot the name of my computer has changed from LapTop-H1REPRAV to  Desktop-C002EQD

really hope you understand what i wrote :)

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

im sorry i couldn't find the “system information” and couldn't understand the process of what you wanted of me to do .

 i saw that the name of my computer has change to DESKTOP-C002EQD.

i deleted the download to DESKTOP-C002EQD. ( i thought that it would help ,if i need to download it again tell me please ).

litman-PC (Desktop) is  for another computer i have .

 thank you for your patience .

 

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

HEY @FLOOD 

yes i see my existing license and i see there also the Activation code .

thanks :)

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

i add a picture to show you what i see 

in the place i wrote 1 thats the user before my company rebooted it .

number 2 its after the reboot .

they just rebooted it . i had a problem with windows and the re install in and deleted all the storage .

i see that the DESKTOP number has change but i dont know why and it does not show CONNECTED .

hope you will understand what i wrote 

thank you for your help 

 

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

i did everything on your list .

now its showing me this problem (add a screenshot )

and when i went to MY KASPERSKY the website gave me the same thing only to buy .

maybe i need to revoke this computer and it will let me to add it again ?

thank you for your patience 

btw i have a gaming laptop so my computer shouldn't do any problems ( HP OMEN 15) 

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

hey @FLOOD 

thank you 

after the reboot of my computer , i couldn't find the kaspersky app

i tried to download it again from the website but couldn't find it either  .

my question is how i can download again the the product i bought ?

i dont have an image because i dont nothing to show , the computer is new and i dont have the product.

 

[Problem installing after computer reboot, i couldn't find the kaspersky app. [Solved][Closed]]

Hey guys, I have kaspersky premium, I paid for it 2 months ago.

I had a problem with my computer and my company has rebooted my computer. 

Now I can't install again the product on the same computer. 

Thanks everyone 

[if I will reboot my whole computer will I be able to install kaspersky anti virus again on the same computer?]

Hi, 

Welcome. 

Which app deleting? 

 

I mean if I will reboot my whole computer will I be able to install kaspersky anti virus again on the same computer? 

[if I will reboot my whole computer will I be able to install kaspersky anti virus again on the same computer?]

Hey guys I have problems with my computer, I want to reboot it, and it obviously it Will delete the app. Is it possible to get the app back on the same computer 🖥?