[Cannot contact Tech Support]

No problem...

So first I was here:

https://support.kaspersky.co.uk/b2c/GB

I then click the 'Frequently Asked Questions box,

Then click 'Show All' on the dropdown for the first section 'Purchase and payment'

Then click How to request a refund?,

Then click the link Kaspersky Technical Support.

Hope that helps

Thanks

[Cannot contact Tech Support]

34 minutes ago, Flood and Flood's wife said:

Kaspersky still use Digital River for renewal of licenses, purchased prior to 2021. 
Kaspersky does not use Digital River for new purchases. 

The Digital River UK page is functional. 

Well my paypal statment says Digital River.

And this page is not functional:

https://support.kaspersky.co.uk/consumer/faq_sales_digital_river#contact-us

They should either fix it or remove it.

Thanks

[Cannot contact Tech Support]

On 12/12/2022 at 2:04 PM, Flood and Flood's wife said:

Update, Kaspersky no longer uses Digital River.

 

Then they should remove this contact form from their website so people stop having this issue.

 

I managed to contact them via https://support.kaspersky.co.uk/b2c/GB#contacts and it is now been refunded and sorted. 

Thanks

[Cannot contact Tech Support]

This issue is still present! It seems to me that this is by design. My son used to develop websites and says there is no logical explanation for this unless it is done intentionally, as it is not a difficult error to fix.

It happens in all browsers (not tried incognito).

Here's the link to the form: https://support.kaspersky.co.uk/consumer/faq_sales_digital_river#contact-us

I have just been billed for another year (£44.99) without any reminders being sent first and also at least a week or so earlier than normal. I don't use Kaspersky any more and want a refund. They can see from my account that I don't use it on any devices.

Thank you