gem1919

found another thread with a different version of Kaspersky, but basically it answered the issue. Had trouble finding the right location, but go to settings, Threats & Exclusions, scroll down to the bottom of that and click Specify Trusted applications, then make sure IE is in there, and follow the instructions on the other thread, Link basically, do not scan all traffic and add the IP address of the Hikvision camera.. good luck

Same issue here.. trying free version as the full version with free month blocked all playback. Tried all the suggestions above, it doesnt fix. Tried a fresh instal on new PC (about to change over), which had AVG and playback is fine. Uninstalled AVG installed new version 21.2.16.590b and it immediately blocked all playback.. Has there been any update on the ticket raised? or do i raise a new one?