[Payment put on hold and not released]

Thank you for replies. it was solved after a little while they replied and gave me the activation. Haven't

come across anything like that before

[Payment put on hold and not released]

I paid for a second copy of antivirus and it has been put on hold. I replied to the message twice to say it was intentional and still nothing. I want to activate urgently so i can check this laptop which i have concerns about.

Also seeing I paid for the licence in good faith surely i am entitled to get my activation

please advise anyone who has an idea how it can be expidited

thanks furcat98