FreqShift

Hello Berny, Thank you for offering to help. Yes. Here is a link to the GSI log for You: https://tmpfiles.org/download/74739/GSI6_DESKTOP-9LMTB45_WIN_09_12_2020_11_00_28.zip

Before purchasing the Kaspersky Full editions, I decided to try the “Kaspersky Security Cloud - Free” edition. Immediately after installing, the “Kaspersky Security Cloud - Free” edition, it took over my computer’s administrative rights, disabled many programs, disabled the audio driver, and caused some browsers not to open. Even when I un-install the “Kaspersky Security Cloud - Free”, I still Do Not have administrative rights on my computer, I still Cannot open administrative programs and some browsers, sound still does not work, I cannot access system restore, and I’m now screwed Big Time! It feels like my computer has been hijacked because it is currently unusable to me. Why, did the “Kaspersky Security Cloud - Free” disable my administrative rights on my computer? Please explain how to fix this situation, as I use this computer for work everyday. My version is: Kaspersky Security Cloud - Free --- Installed Today 09/12/2020 Version 21.1.15.500 Jay

Hello, I have the same problem(s) after installing the Kaspersky antivirus free edition on Windows 10. Before purchasing the Kaspersky Full editions, I decided to try the “Kaspersky Security Cloud - Free” edition. Immediately after installing, the “Kaspersky Security Cloud - Free” edition, it took over my administrative rights, disabling many programs, and caused some browsers not to open. Even when I un-install the “Kaspersky Security Cloud - Free”, I still do not have administrative rights on my computer. It feels like my computer has been hijacked because it is currently unusable to me. Why, did the “Kaspersky Security Cloud - Free” disable my administrative rights on my computer? Please explain how to fix this situation, as I use this computer for work everyday. My version is: Kaspersky Security Cloud - Free --- Installed Today 09/12/2020 Version 21.1.15.500 Jay