flanderzon

today I got a refund, so long FLOOD

I beleive you :) well said FLOOD, you can only speak for yourself, you just keep it that way further for yourself, as you know you are not all the other people on the planet, right? well, now we are disappointed together, right FLOOD? compared to other antivirus software Kaspersky product is faulty because it is not capable working in standard user enviroment like other antivirus software on the market and I have never see that kind of problem with any antivirus software in my life in windows enviroment, so Kaspersky must be 'special' then, right? :)

Hi Flood, I understand why you are doing so much for that seller, it's obvious but never mind. Look, the software is faulty and does not provide a functional options for many users as you can see. The option SafeMoney it's not working for many people. But on the other hand SafePay from Bitdefender works perfectly in every case and situation. That means that is something wrong with Kaspersky software. A visual theme can broke or harm a antivirus software? Well that is a realy problem of Kaspersky and no one users computer is guilty for that. The seller says to me that my computer is broken.. But all other antivirus software including Bitdefender works perfectly on my computer, do you see that and understand where the problem is? The problem is in Kaspersky obviously and that problem must be fixed by them. Further, on these link from which I bought the software there is not any visible that text for testing trial software: https://store.computeractive.co.uk/p34464-kaspersky_total_security_2019_3-device_1-yr A customer just came and read what is the present on that page with product. Who'd expect problems or fraud from a retail source? Further, the seller can terminate the code after refund but they simply dont want to do it because they wants your money in any case. why they would not terminate this code? money. greed. and so on. But it all goes to shame on Kaspersky definitely however. I as say allready I am using a Bitdefender now and everything is working perfectly, their SafePay is working fantastic without faults or interruption from some chicken 'visual windows theme'. Let's be honest, how can be that one 'visual theme' can interrupt and harm antivirus software? And In my windows themes I changed only wallpaper and collor of the taskbar and nothing else. And that is a problem for Kaspersky antivirus software?? It is obvious that you and your company have some issues for which you are accusing people who have purchased your software. And it would be fair from you to fix that software which you are selling.

I see that I must change my habits and user enviroment if I want to use Kaspersky software. Sorry but I dont like that at all. The seller where I am bought KST dont want to give me a refund at all. Here is the link: https://store.computeractive.co.uk/p34464-kaspersky_total_security_2019_3-device_1-yr And they are working together with Cleverbridge and CreativeMark and they designed a very clever system in which you can not get a refund. Very smart.. That's why I will never use Kaspersky software in the future, the reasons for that is that because Kaspersky software has it's limits and faults and force user to change his working enviroment. Now I am back to Bitdefender and everything is working perfect. I was paying my school in life many times and this is just one more bad experience. Never mind because there is a better options and vendors whom will not let you down for your money. And by the way, that statement about windows visual themes is so funny, that means that one visual theme can harm a antivirus software? so funny and bizzare.

a few days ago I installed KTS and found out that Safemoney option is not working. I get the error message - 'failed to run protected browser'. I followed the advices from this forum but non of them are working, still get the same message 'failed to run protected browser'. I use Comodo browser, Palemoon and Seamonkey and for each of them I was repeat the same procedure (make them as default browser in win7) but without any results. I dont want to use other browser like Chrome because I think that it is not OK that some software force me to change my habits. Before KTS I used Bitdefender and their Safepay browser works flawlessly. Now I regret for buying Kaspersky product because the seller wont give me back my money and the software is unusable for me. Now I am back on Bitdefender and purchase one more year. My question is why the seller dont want to give me a refund if the software is faulty and non working?