fj333
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Posts posted by fj333
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@fj333 Try disable security news https://support.kaspersky.com/KSDE/Win5.3/en-US/137577.htm
It was already disabled, unfortunately.
About security news → “If you do not want to receive news on any of your devices, you can disable the receipt of news on My Kaspersky.”
I have changed that setting now, though I am doubtful it will do anything. The setting says it is about notifications about “problems” on my devices. Clearly this was an ad, not a notification of a problem.
And today I get a survey popup which is also unsolicited. This is bordering on malware behavior. And of course these daily popups start arriving just after my 30-day money back guarantee window has closed. Amazing. I hate it enough that I’ll probably just eat my subscription fee and uninstall forever. Kaspersky if you’re listening, you’ve earned an anti-customer for life. It should not be this difficult to make your antivirus run silently unless there is an actual problem.
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See example here. I cannot figure out how to make this stop randomly popping up. Very annoying behavior for software that I’ve paid for.
How to get rid of popup ads for VPN
in Kaspersky Anti-Virus
Posted
Thanks for the digging. Unfortunately that doesn’t seem true. But also my menus aren’t even identical to that article. Admittedly I never responded to your question from much higher up: I am using Anti-Virus 21.3.10.391 (g) on Win10. And as you can see here, I don’t even have a “notifications” submenu under settings (nor is my settings button a “hamburger” i.e. the 3 horizontal lines, rather mine is a gear). But if I go to Settings > Interface, there are subheadings under there for news and promo, and I disabled every possible option. Though it is interesting the word “recommendation” never occurs anywhere on that page.
I suspect the support article is referencing older software, and the UI has been slightly reorganized since then?