fj333

Thanks for the digging. Unfortunately that doesn’t seem true. But also my menus aren’t even identical to that article. Admittedly I never responded to your question from much higher up: I am using Anti-Virus 21.3.10.391 (g) on Win10. And as you can see here, I don’t even have a “notifications” submenu under settings (nor is my settings button a “hamburger” i.e. the 3 horizontal lines, rather mine is a gear). But if I go to Settings > Interface, there are subheadings under there for news and promo, and I disabled every possible option. Though it is interesting the word “recommendation” never occurs anywhere on that page. I suspect the support article is referencing older software, and the UI has been slightly reorganized since then?

It was already disabled, unfortunately. I have changed that setting now, though I am doubtful it will do anything. The setting says it is about notifications about “problems” on my devices. Clearly this was an ad, not a notification of a problem. And today I get a survey popup which is also unsolicited. This is bordering on malware behavior. And of course these daily popups start arriving just after my 30-day money back guarantee window has closed. Amazing. I hate it enough that I’ll probably just eat my subscription fee and uninstall forever. Kaspersky if you’re listening, you’ve earned an anti-customer for life. It should not be this difficult to make your antivirus run silently unless there is an actual problem.

See example here. I cannot figure out how to make this stop randomly popping up. Very annoying behavior for software that I’ve paid for.