[Kaspersky blocking Steam and MS Store Apps]

On 29/10/2022 at 18:28, Flood and Flood's wife disse:

Hello @Jojo Mojo,

Welcome back!

Please try this solution from @Igor Kurzin

1. Make sure Windows Hidden files, is checked/ticked, refer: View hidden files and folders in Windows?
2. Open Kaspersky app, select Settings⚙, select General, uncheck Enable Self-Defense, select Save, select Yes - to confirm the action.
3. Exit Kaspersky app - on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select Exit.
4. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ and delete the contents = all files and folders.
5. Start Kaspersky app.
6. Enable Self-Defense.
7. Shutdown the computer, using Shutdown, not Restart, power on, login.
8. Re-check the issue?

?IF that does not work, you must log a case with Kaspersky support, on the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the error, the KIS Report & a detailed history; Support may request logs, traces & other data, they will guide you. 

• Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Thank you so much @Igor Kurzin and @Flood and Flood's wife. I just create an account just to say thank you... some apps has been stopped to work when KIS was running... now it's working with your instructions.. Greetings from Brazil