farazb59

I must add after nearly one hour that client’s key was activated again grey out

Hi Cesare 1- yes i tried to keep up the connection as you said it’s worked after few minutes and key activated , it ‘s interesting when i uncheck the do not disconnect from the administrative server the key still is active and doesn’t grey out but on other system the situation is the same!!!!!!!! 2- for sync ksc message Device has been queued for synchronization forcing , i test it on two different devices 3-yes this problem has ocurred on all of my devices 4- i allowed any traffic from LAN to Kasper does pass but no traffic passed Thanks

Hi Cesare , sorry for delay i have a firewall between clients and server farm i did the rule but nothing has changed should i open lan as source udp port 15000 to kasper ? because i did but nothing happend Thanks

Hi Cesare and thanks but the port on the client is open and in the net agent policy “use udp port” for port 15000 is set UDP 0.0.0.0:15000 *:* so with this situation what else can i do? Thank you

Hi , i have a kaspersky security center 12 and i have not done any change ,recently when right click on a client and select properties in the Application section start and stop button grey out (disabled) . How can i enable it again? why is this hapenning?