Estelle

@Guilhermesene4096 Check if your My Kaspersky account is logged in to Kaspersky How do I do that ?

On Kaspersky website.

Screeshot below. I think I did connect Kaspersky to my Kasperky, it was in the procedure to install if I remember well. Obviously I did not stay connected ? Second screenshot (in french, sorry), the indications I received and followed when I purchased Kaspersky Premium. Thanks for your help.

Why does Kaspersky ask me for an activation Key while I have a Premium account ? I don't get it, every time I open my computer, a page Kasperky opens, asking me for an activation key ! I was patient at first, giving back my registration informations, but now it responds me I am not a customer !! I think it's a default ????