Emily L

But nothing has changed, that doesn't make sense to me. Is there a way I can make it safe so Kaspersky doesn't block it? It causes me a huge problem for my bookkeeping. Thanks

Hi there, I am trying to upload documents to Xero, as I do most days. Suddenly it is saying Download Denied, with this detail: Event: We found an application that can be used by intruders to damage your computer or personal data. User: EMILYS_NEW_HP\emily User type: Initiator Application name: chrome.exe Application path: C:\Program Files\Google\Chrome\Application Component: Safe Browsing Result description: Detected Type: Software that may cause harm Name: HEUR:Hoax.PDF.Phish.gen Precision: Heuristic Analysis Threat level: Medium Object type: File Object name: uploadfile?associateWithId=8f8bff62-2c5a-4556-baac-08ef1a7aaea9&asssociateWithType=INVOICETYPE%2FCASHPAID Object path: https:// go . xero . com/docs/upload MD5 of an object: C1397ED98F9DDD8881D9ADE70D6BC3D9 Reason: Machine learning Databases release date: Today, 21/12/2023 10:00:00 Followed by: Component: Safe Browsing Result description: Blocked Type: Software that may cause harm Name: HEUR:Hoax.PDF.Phish.gen Precision: Heuristic Analysis Threat level: Medium Object type: File Object name: uploadfile?associateWithId=8f8bff62-2c5a-4556-baac-08ef1a7aaea9&asssociateWithType=INVOICETYPE%2FCASHPAID Object path: https:// go . xero . com/docs/upload MD5 of an object: C1397ED98F9DDD8881D9ADE70D6BC3D9 Reason: Machine learning Databases release date: Today, 21/12/2023 10:00:00 How do i fix this please? Many thanks, Emily