Elena Gutiérrez

Dear Berny I have solved the problem thanks to your instructions. Thank you very much for your great help.

Dear Berny, I have just ran the Avira Registry Cleaner and restarted my computer. I will tell you if the problems has been resolved. Thank you very much.

Hello Berny, I have taken a screenshot of the notification of the avira program that is running (although I don't have it installed). I am also sending you the screenshot of the report. Karspersky has not indicated any problem, but that extension is working every day, and Karspersky detects it and asks me to remove it, I say yes, restart the computer, and it is still there without being removed.

Hello, I have removed the previous antivirus avira, but a program called avira.swu.srv, which detects obsolete programs, is still running on my computer. I think it is malware and there is no way to remove it. Kaspery asks for permission to remove it, accepts but fails to remove it. Thanks