[EDR Expert Environment]

i tried to use KEDR Expert with on premises but with no root cause or any visibility for the threats detected.

[EDR Expert Environment]

I am still waiting for an answer.

Can Kaspersky EDR Expert features be used with On-Prim solution or Cloud Console solution ?

[EDR Expert Environment]

My question is : Can Kaspersky EDR Expert be managed by the security center on-prim environment, or cloud console environment, or must be managed from the Kapersky Unified Management Portal ?

[EDR Expert Environment]

I have a question concerning EDR Expert.

I am already using EDR Optimum for On-Prim Environment.

But I and seeking to use EDR Expert.

Is it possible to use the EDR Expert license for On-Prim Environment or I must have a Cloud Console Environment ?

[Software Updates]

What you mean is that the shown update records will not be deleted ?!
Only the update files will be deleted.

[Software Updates]

Hello,

I am using the Administration Server to act as a WSUS and third-party updates.

I am facing an issue as in the software updates tab I have too many updates although I only have less than 100 devices in my organization.

Can you help if there is any steps to delete the old and useless updates from software updates tab ?

[Web-Plugin 12.2 is not working]

here is the version installed and the policy is showing version 11

[Web-Plugin 12.2 is not working]

I tried it more than once but still showing that the plug-in is not installed and in the policies section it shows that the endpoint version is 11

 

[Web-Plugin 12.2 is not working]

I updated my web plugin to 12.2 but when i try to open the policy to edit, there is a message saying that the plug-in is not downloaded.

[Upgrade SQL Server DB]

Hello,

I am using sql server express 2014 database and i need to upgrade to sql server standard 2019.

While upgrading nothin happens and when i followed kaspersky steps to change the database it also didn't change to be unlimited storage .

[Kaspersky filling up Installer folder with hundreds of .msi files]

any update ?

 

[Upgrade Security Application]

thanks alot 

this is the solution, to force install the new security application.

[Change certificate from Administration Server but need to reconnect all Network Agents automatically]

which certificate do you mean ?

 

[network agent is not working]

when i send heartbeat, the error is that the network agent listener does not exist 

[network agent is not working]

do any one knows what is network agent listener ?

[network agent is not working]

when i try to send heartbeat through klnagchk.exe, the result is that the network agent listener does not exist.

[network agent is not working]

i uninstalled it and re-install many times with same error

 

[network agent is not working]

I had a server with security center 11 and security application 11.0 & 11.1

I then created a new server with security center 14 and created "change administration server" task for all devices connected to the old server.

Then i created 2 Deployment tasks for network agent 14 and security application 11.11

The tasks are completed successfully except with a server whose network agent did not work and with a strange error.

how can i fix this issue ?

this server has a security application but it is not connected to the administration server because of the network agent

[Upgrade Security Application]

I already created a task to install Network Agent 14.

Will KES 11.11 replace KES 11.0 & 11.1 ?

[Upgrade Security Application]

I had a Kaspersky server with Security Center 11 and Security Application version 11.0 and 11.1

Then i created a new server with Security Center 14 and Security Application version 11.11 then i created "Change Administration Server" task on the old server so as the devices connect to the new server.

These steps had completed successfully but i had an issue that the devices do not upgrade from 11.0 and 11.1 to 11.11 so they all have database update issue.

How can i upgrade all these devices to the latest version ?

[Invalid encryption status of the device]

I have Kaspersky Cloud Pro and i installed the application on my servers.

But i got a warning on these servers "Invalid Encryption status on the device"

But i am not enabling the Encryption Module.

What should i do ?

 

[Kaspersky Blocking Microsoft Outlook on Exchange Servers with Windows Extended Protection (WEP)]

Did you add protected users to the protected mailboxes in kaspersky security for office 365 policy ?

 

I had the same problem when i granted access for Kaspersky to office 365 without adding my users to the protected mailboxes section

 

[Kaspersky filling up Installer folder with hundreds of .msi files]

Hi,

I have the same issue from a customer, with several Windows Server that became inaccessisble due to disk full.

I need to open a ticket with Kaspersky?

Thank you