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Eleia

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Everything posted by Eleia

  1. i tried to use KEDR Expert with on premises but with no root cause or any visibility for the threats detected.
  2. I am still waiting for an answer. Can Kaspersky EDR Expert features be used with On-Prim solution or Cloud Console solution ?
  3. My question is : Can Kaspersky EDR Expert be managed by the security center on-prim environment, or cloud console environment, or must be managed from the Kapersky Unified Management Portal ?
  4. I have a question concerning EDR Expert. I am already using EDR Optimum for On-Prim Environment. But I and seeking to use EDR Expert. Is it possible to use the EDR Expert license for On-Prim Environment or I must have a Cloud Console Environment ?
  5. What you mean is that the shown update records will not be deleted ?! Only the update files will be deleted.
  6. Hello, I am using the Administration Server to act as a WSUS and third-party updates. I am facing an issue as in the software updates tab I have too many updates although I only have less than 100 devices in my organization. Can you help if there is any steps to delete the old and useless updates from software updates tab ?
  7. here is the version installed and the policy is showing version 11
  8. I tried it more than once but still showing that the plug-in is not installed and in the policies section it shows that the endpoint version is 11
  9. I updated my web plugin to 12.2 but when i try to open the policy to edit, there is a message saying that the plug-in is not downloaded.
  10. Hello, I am using sql server express 2014 database and i need to upgrade to sql server standard 2019. While upgrading nothin happens and when i followed kaspersky steps to change the database it also didn't change to be unlimited storage .
  11. thanks alot this is the solution, to force install the new security application.
  12. when i send heartbeat, the error is that the network agent listener does not exist
  13. do any one knows what is network agent listener ?
  14. when i try to send heartbeat through klnagchk.exe, the result is that the network agent listener does not exist.
  15. i uninstalled it and re-install many times with same error
  16. I had a server with security center 11 and security application 11.0 & 11.1 I then created a new server with security center 14 and created "change administration server" task for all devices connected to the old server. Then i created 2 Deployment tasks for network agent 14 and security application 11.11 The tasks are completed successfully except with a server whose network agent did not work and with a strange error. how can i fix this issue ? this server has a security application but it is not connected to the administration server because of the network agent
  17. I already created a task to install Network Agent 14. Will KES 11.11 replace KES 11.0 & 11.1 ?
  18. I had a Kaspersky server with Security Center 11 and Security Application version 11.0 and 11.1 Then i created a new server with Security Center 14 and Security Application version 11.11 then i created "Change Administration Server" task on the old server so as the devices connect to the new server. These steps had completed successfully but i had an issue that the devices do not upgrade from 11.0 and 11.1 to 11.11 so they all have database update issue. How can i upgrade all these devices to the latest version ?
  19. I have Kaspersky Cloud Pro and i installed the application on my servers. But i got a warning on these servers "Invalid Encryption status on the device" But i am not enabling the Encryption Module. What should i do ?
  20. Did you add protected users to the protected mailboxes in kaspersky security for office 365 policy ? I had the same problem when i granted access for Kaspersky to office 365 without adding my users to the protected mailboxes section
  21. Hi, I have the same issue from a customer, with several Windows Server that became inaccessisble due to disk full. I need to open a ticket with Kaspersky? Thank you
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