Edward T. D.

Hi, For some reasons, the KPM issue seems to have resolve itself without me fixing anything for now. I have not followed your instructions, but now I can type in my password normally. However, I will still answer the questions you had for me. I have Total Security updating itself automatically. I didn’t know that it’s running an old version. Is there way to check for a update manually? The Scans can run as normal. I have run them and the results came back without any problems. That option is checked.

Thanks for replying. Here’s what you want to know I’m running Microsoft Windows 10, version 1803, build 17134.1069 I’m running the latest KPM, version 9.0.2.1263 I’m not too sure what you mean by AV software, but I assume it’s Antivirus Software. I’m using Kaspersky Total Security, version 19.0.0.1088 (i)

I have been using Kaspersky Password Manager for about a year without many issues. However, recently, there is a very strange bug on my program. When I use the number bar above the QWERTY characters on the keyboard, it types some characters instead of the numbers. If I use Shift, it types the capitalized version of said characters, instead of these characters ! @ # $ %. This issue also happen at the start screen when the program asks me to input my master password also, making it very inconvenient (since I have special characters in my password) and insecure for me to unlock my passwords. This only happen in my Kaspersky Password Manager and no other programs. I can type numbers normally with the numpad. Here’s a photo of what it types when I try to type in 1 2 3 4 with the number bar.