EarthmanMedia

I have also submitted this to Support. Thanks

Hopefully my details here will allow someone on the Kaspersky end of things to test this and replicate the issue, and then they can take the time to fix it. As a paid product, I’m really not interested in spending hours of my time to work through this with the support team, as I assume I’m probably not the only person with his problem I wish the support team good luck with replicating this, And would be happy to provide more details upon request If the problem does get resolved, I hope they will post in this community forum topic so that I can start using it at that time

Wow that sounds like a lot of work for me to perform, simply to get the Chrome Extension to work properly. I think I will just avoid using it, and I hope that it gets fixed in the future. Thank you for your feedback and for taking the time to reply

As you can see, there is no Gear Icon, and no ‘Settings’ option

Strange, anytime I try to upload images while ‘editing’ a message in this page, they do not upload

Here they are, my computer froze the first time I tried to upload them…

Hi Flood, Thanks, but those screenshots do not resemble my application. I do not know where to access the “Network Settings” in the sections pictured. Please advise. I am using Total Security v21 Attached are screenshots of what my “Preferences” screen looks like. There is no “Settings” nor is there a “Network Settings” option that I can see

After installing and enabling the Chrome Extension, I find that a couple Atlassian pages do not function correctly anymore: Viewing an issue using the ‘new view’ in Jira Adding a Helpdesk entry in the helpdesk portalI tried several things, including disabling ad-blocker, and disabling Kapersky protection, and clearing all Internet Data from Chrome - nothing worked After I disabled the Chrome Extension, and now all works as before. I would really like to use the Chrome Extension, but obviously cannot if it causes issues like this. Can you please let me know if you are able to replicate this on an Atlassian account? Best, Terrance Earthman Media