***TL:DNR Warning***
I sent Kaspersky Technical Support (Kaspersky Lab Support <*****@*****.tld>), a report and they essentially, via auto-reply, just told me to either restart, reinstall or look for something out-of-the-ordinary with my PC...haha, anyways, my PC is running fine so will just ride this out and hope that either Kaspersky or Microsoft fix the problem and just hope that, because of that new Micrrosoft update, Kaspersky has not been rendered vulnerable.
Their Reply: "This is an automated reply generated by our text analysis feature. It's designed to propose solutions after automatically analyzing contents of customers' inquiries.
If you reply to this email, it will go straight to one of our support representatives, but we would like to ask you to give this feature a chance to resolve your issue.
Application fails to start
If the program starts to load (as in the figure) and then disappears off the screen, or if the program will not open up at all, please try the solutions we have prepared for you.
1. Quick resolution
Please restart the system to check if it was a one-time problem. Although this may seem trivial, it really works!
2. Resolution (upgrade)
If the issue persists, please upgrade your Kaspersky application to the latest version like this:
1) Download the latest version via this link: >https://www.kaspersky.com/downloads/thank-you/internet-security#download">
>https://www.kaspersky.com/downloads/thank-you/internet-security#download (click on the link to bring up the Downloads page)
2) To start download press the Download now button to the right of "Protection for PC".
3) Uninstall the program by following instructions from this article: https://support.kaspersky.com/common/uninstall/12783 (click on the link to bring up the guide)
4) Carefully follow the steps from the guide. At the end of the uninstallation, a reboot will be required. Please do so.
5) After uninstallation completes, run the downloaded file and follow on-screen instructions provided by the setup wizard (pressing Next, Allow, OK and Accept, when prompted). Once installation completes, activate the program by entering your 20-character activation code.
3. Should the issue persist
We will need a system report collected with our tool for further research and analysis:
1) Download the utility GetSystemInfo.exe from this direct link: https://kas.pr/gsi (click on it to initiate download).
2) Run the GetSystemInfo.exe and click 'Accept'.
3) Check the option "Include Windows event logs" and click on the 'Start' option. The process can take up to 10 minutes and the progress bar may remain below 10% for most of the time.
4) A *.zip file with a name similar to this will be saved on your desktop automatically, e.g. GetSystemInfo_PC_Name_Username_Date_Time.zip.
5) Please send us that .zip archive containing the report as an attachment in a reply to this email.
Further support on how to use the GSI utility can be found here: http://support.kaspersky.com/general/dumps/3632 (click on that link to bring up the detailed guide).
If none of the above is relevant to your case or the issue remains unresolved
Simply reply to this email leaving subject unchanged and wait for technical support team to contact you.
We have obtained your personal data from you directly. The provided data will only be used for the provision of technical support and will be processed and protected in accordance with Kaspersky Data Privacy Statement for technical support for Africa, Australia, Denmark, Middle East, New Zealand, Norway, Sweden, United Kingdom, United States of America
Best regards,
Kaspersky Technical Support"
