DrJennie76201

The problem recurs three days later and when I sign in and out. Even Uninstaller and reinstalled with same issue. Created ticket with Adobe support. No explanation as yet. Seems something is not right so I plan to stay on it.

Thanks for your prompt response. Adobe only shows locations. I was able to sign out of three of the devices but the “current session” from “Houston, United States” (I am 400+ miles away from there) signs me out of the portal when I signed out. So. I signed back in and - all four devices were listed as “active sessions” from Houston, Texas again except this time one of the devices was the unique name I have assigned to my laptop. The other three locations were in Houston including the active session. Any other suggestions?

I have an interesting challenge for the community. When I signed into my Adobe Acrobat account online, I was surprised to learn I suppossingly already logged into FOUR “active” sessions simultaneouly in two different cities! (See below.) I realized that the “Unknown” location may have been my authentic session since I was no where close to “Houston, United States” at the time. Any experts out there interested in helping me with this one?