Dokfintong

But now I am still stuck with the original problem: Office 16 will not allow docx to be opened in DRAFT view even if the ALLOW box is ticked in ADVANCED. I have tried everything now. I never ever work with documents in anything other than DRAFT view so this is quite annoying. But that’s not a KAV issue. Thanks again for your help.

Yes it is. I unticked it and that seems to have solved the problem. I never saw that box in earlier versions of WORD, and certainly did not tick it myself. Is it new in Office 16? Thank you.

Hello Flood Attached is a video. It’s a bit clunky and for some reason it does not show what I was doing on the ribbon. Basically I switch between PRINT and DRAFT view and I attempt to change the font name and point size in HOME. Pausing or stopping KAV has no effect. I am reluctant to open other Office components for fear of contaminating other files. Haven’t tried SAFE MODE. Today was busy. No I have not raised issue with MS specialists. I was convinced that this was a macro virus and started with KAV. Hello Berny I do not see in the new setup how to contact the Lab directly. I am here because I didn’t see any other link to real humans.

I was trying to change the way that MS Office 16 handled VIEW. I followed the instructions on the site below and now I cannot change the formatting at all on docx that have been opened after the problem started. I assume this is a macro virus but K does not detect one in files or in normal.dotm. I have done the usual - reinstalled Office. Copied a clean normal.dotm, but the virus is hiding somewhere. Any ideas what to do? https://answers.microsoft.com/en-us/msoffice/forum/all/word-2016-wont-open-documents-in-draft-view-even/04b543a7-4ff4-41a0-bee2-9976b4d27fd3 Thanks Dokfintong