Jump to content
Kaspersky Support Forum

dkjhjgskjgkhskjhg

Members
 View Profile  See their activity

  • Posts

    5

  • Joined

  • Last visited

 Content Type 

Posts posted by dkjhjgskjgkhskjhg

    Duplicate problem

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    4 hours ago, Schulte said:

    Hello @dkjhjgskjgkhskjhg,

    in addition to the recommendation of @Flood and Flood's wife:

    With an 'All in 1 Driver' it would be quite possible that both x86 and x64 drivers are included in one installer. This is also the case with Kaspersky.
    Can you compare a hash of the two files?
    They are probably identical...

    Hello Schulte,

    I don't know about hashes.

    I assume it is two different files, why else would they be present twice with a slightly different name? I can hardly take the x64 file and install it on an x86 operating system.

    To me the term 'duplicate' means absolutely identical and hence redundant.

    Duplicate problem

    in Kaspersky: Basic, Standard, Plus, Premium

    Posted

    Hi,

    since the abysmal customer service in Brazil was too stupid to even understand my question and closed my ticket right away, after copying and pasting standard text without relevance, let me try here:

    I have a problem with the duplicate removal feature. It presents me a long list of duplicates, but the files are not identical, not even the file names. Maybe Kaspersky does not compare the files sufficiently.

    I will annex a screenshot of one such case:

    pseudo-duplicadosnew.thumb.jpg.a2df5d109f8a3f610cc5ba9d979ef8a1.jpg

    And since I have little time and can't go through that long list one by one, I had to turn the feature off.

×
×
  • Create New...