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dkamp

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Posts posted by dkamp

  1. This is now occurring on KAV 11.0.0.480 servers.

    I attempt to do a GetSystemInfo but the server is so busy the command cannot be ran without killing the KAVFSWP process.

    I modified the “Application Settings”, “Scalability,Interface and scan settings”,  “Scan settings Tab”, Limit CPU usage for scanning threads is checked and set to 50%.

    Suggestions anyone? this is occurring at least 4 or 5 times per week on random servers.

     

    Help Please!

  2. The Only way I am aware of is if you select “Add”, then “From File Properties” then in the Metadata section add a check to the Filename, and add the filename.

    But….

    I have always assumed if that is done, it would white list that file and if a malicious file of that name was used it would be allowed to run. So evaluate your situation with caution using filename Only. Add other info or at least vendor.

  3. We keep attempting to Nurse KES for MAC but not very good luck.

    Example: when a MACBook goes to sleep, then is awakened, KES works but KLNAgent dos NOT.

    So from the perspective of the Security center it acts like KES is Dead, but it is actually only the KLNAgent not talking. 

    A restart of the Agent or a restart of the OS does fix it for a short time.

    But MAC people believe that a restart does Not need to occur.

     

  4. Random Machine get errors KSN Servers unavailable in the security Center.

    The Client end gets message in OS Event log: 

    Source:    klsecuritycenter
    Event ID:    1
    Level:    Warning
    User:    
    OpCode:    Info
    Process ID:    0
    Logged:    1/14/2021 2:42:29 PM
    Category:    None
    Keywords:    Classic
    Computer:    HXTREAT-2.xxx.domain.org
    Thread ID:    0
    Description:
    >>> Update & retranslation task: ^^^ Could not get PRCP-proxy to component (KSN). #1195 Resource is unavailable
     

    Security Center is 11.0.0.1131

    Workstation Client is Version 11.2.0.2254 with pf6090

    Most show an Error then within a minute or two show KSN available.

    David

  5. I was attempting to create a Device selection to Identify what KES 11.2 devices have the firewall module installed.  I create a new selection, go to properties, select “applications components” then put a check in firewall. save it.

    My Search criteria is:

    (Device name or IP address = “*” and Application component = “Firewall” )

    it does not work because it returns with every device in our managed devices.

    I have a few I changed components and removed firewall and they are in the results.

    Can this search be done?

    David

  6. I was asked by our Firewall security to give them a list of URL’s or IP addresses that Kaspersky needs.  Example: what is the URL for Updates, KSN, Patches that the security center needs to get to.

    Our Perimeter firewall now blocks all out of country IP Addresses. I need a list so that I can make sure the KSC can gets needed files and updates.

    I know a Port list exists, but does a Destination list exist?

    David 

  7. After I upgraded I discovered that the Database filled the Hard disk.

    Check your OS Event Log (Applications and Services Log/Kaspersky Event Log) find the Event related to your Administration Server. If will not load the reason should be listed.

    According to Kaspersky Support,  with KSC 11 the Application Control will grab 30 GB per 1000 hosts. (10.5.1781 my entire KAV.DB was 9GB now with KSC 11, it is 51 GB and growing...)

  8. I have that Problem and Support was able to get it working after applying “Patch a”.

    But most devices that have a viruses detected” will NOT show  any results.

    Sometimes it does show in the  Repositories Quarantine or Unprocessed files, but mostly No. You have to go to the Reports on the local machine to find out. Support claims that the Event log or Event Database is too full or cannot handle the traffic for 5000 Devices on One Security Center.

  9. Running: Linux CentOS 7 (64Bit), Agent 11.0.0.29, KES 10.1.1.6421

    I am beginning to use KES on Linux. After installing the Agent and KES, I created a Policy for the server. (KES 10 SP1 MR1 for Linux) the Policy is RED, a note states that “Enforcement failed”. I deactivated the Policy and created a Fresh Policy it also Fails. 

    When I select Devices the Server seems to be OK and is in GREEN status. Realtime is running.

    When I select Tasks my Update and Scan Task do not show any device assignments (There should be the One test server.

    What should I focus on as a potential fix?

    David

  10. How would I know if the USB HDD is detected by the OS as MTP?

    When I plug in the USB HDD and Go to Control Panel, Devices and Printers, I see the Drive and the properties on the General Tab say “Categories: Storage Device”

    The Hardware Tab Shows the Name of the Drive as “Portable Devices”, and the WD 50000AAV External USB Device as a Type of “Disk drives”.

    Does that answer what you were seeking?

    David

     

  11. I can control the USB Memory sticks without any issues.

    When I plug in an iPhone or External Hard disk they are both identified as “Portable devices (MTP)”

    In the “Portable devices (MTP)” access I removed the check for Read and Write for the Everyone account. the Added System (NT Authority\SYSTEM) added a check for Default Schedule and Read, Write. Then added my UserID with adding a check for Default Schedule and Read, Write.

    I get the message that it has been Blocked.

  12. Using KSC 11.0.0.1131 and KES 11.0.0.6499

    Using Device Control, I am trying to control access to USB Ports. My Goal is to Deny USB Removable Drives, and Cell Phone storage. When I turn on Removable Drives Access to limit Except for a Support group, It works But…. When we access a USB External Hard Disk it is denied access.

    If I do Not have “Portable devices (MTP) Blocked, I can use as desired except that cell phone storage can be accessed. Why would a External USB Hard disk be Blocked using the MTP item?

    I attempted to allow a trusted device and could not get that to work properly.

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