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Diego Moraes

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  1. Diego Moraes's post in Gain access to usb after deleting Kaspersky was marked as the answer   
    Hello, all configuration regarding USB blocking and unblocking is done by the KSC administrator by policies, once the policies are applied on your computer, if in the policy the lock for changes is not unlocked, you will not be able to change it.
    In your case, the company must uninstall KES, or apply a policy with all locks open, to allow its change.
    What you did to delete the Kaspersky folder will not help you, it can make the situation worse with the application malfunctioning.
  2. Diego Moraes's post in Atualização de patches was marked as the answer   
    Veja no log de eventos do KES, se ele baixou os updates, ou tentou instalar e deu falha, às vezes a tarefa executa, mas da falha no endpoint, daí sempre ficará pendente de instalação no KSC.
    Eu utilizo a versão do KSC on premisses, consigo visualizar o que finalizou e o que deu erro.
    Acredito que sua versão seja em Cloud, deve ter um gráfico com as informações, depois clique no item que mostrará os detalhes.

  3. Diego Moraes's post in Kaspersky Security Center - Version Windows was marked as the answer   
    Hello, you can add the columns that show OS build and Release ID.

  4. Diego Moraes's post in How can I ban Cliets from using of AnyDesk on Windows via Kaspersky Endpoint Center? was marked as the answer   
    You can configure Application Control to block on Endpoints.
    Test a separate policy first.

  5. Diego Moraes's post in Kaspersky Scan Engine: Download latest? was marked as the answer   
    I think this product has been discontinued as the last release was June 2019 and no option to download.
    Try opening a ticket in the Company Account.
  6. Diego Moraes's post in Desinstalar Endpoint was marked as the answer   
    Tente reinstalar o agente de rede, para ele voltar a sincronizar com o servidor.
    Ou remova o agente e o Endpoint, já tentou fazer isso? Sua política tem senha para desinstalação?
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