[Switched from KAV subscription to non-subscription but app does not take activation code]

 

[Switched from KAV subscription to non-subscription but app does not take activation code]

 

[Switched from KAV subscription to non-subscription but app does not take activation code]

 

[Switched from KAV subscription to non-subscription but app does not take activation code]

 

[Switched from KAV subscription to non-subscription but app does not take activation code]

• Has the original License subscription expired? 
  It shows a courtesy 15 days.
• In your MyKaspersky account, in Licenses tab, is the new License visible?
  Yes.
• When KAV is opened, in the lower right hand corner of the window, select License, please post an image of the screen that opens please? (see my image for reference)
  I don’t see “License”.

[Switched from KAV subscription to non-subscription but app does not take activation code]

I cancelled our Kaspersky Anti-Virus subscription and purchased a two-year license (for 3 computers), which was 732 days’ worth. Unfortunately, the KAV app (in the system tray) does not allow me to add it to the computers. Please help.