actually, this is the Microsoft bug, but MS does not confirm it and our developers have to re-develop blocking window feature, but it is very time-consuming. We are testing now the new blocking window feature and I hope, that it will be released in April-May.
The provided workaround must work for all Windows user accounts.
Please make sure, that you run a new task of explorer.exe.
1. Press ALT+CTL+DEL combination. 2. Open Task Manager => File => Run new task. 3. Type Explorer.exe and click OK.
Have a nice day.
Hello,
Just bought the product and also facing this same bug.
Your workaround works but it’s not really a good work around, i can’t tell my child to do this every time, she doesn’t know how.
Screen stays black after enter password
in Kaspersky Safe Kids
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Hello,
Just bought the product and also facing this same bug.
Your workaround works but it’s not really a good work around, i can’t tell my child to do this every time, she doesn’t know how.
Is there any idea when there will be a fix?