demi0

Thank you @Flood and Flood's wife , I have been refunded ?

Yes @Flood and Flood's wife I received an automated email with INC Reference only 8 hours ago, after lodging another complaint.

Hi @Flood and Flood's wife , thank you so very much for responding. Dreadful would be an understatement, really. Yes, I have done a quick check on installed apps incompatible with the Kaspersky product and I don’t have any of those on my Mac. My MacOS version is the 11.0 Big Sur and it meets all Kaspersky system requirements. I’m incredibly frustrated, I can only hope the technical support gets back to me in time.

It has been way over 16 hours now since I first tried to download and install The Kaspersky Total Security Package after my paid license activation. Despite a very stable internet connection, the installation failed over 6 times!! (The installation also massively slowed down my network speed) I have looked all over the internet for useful information that might help rectify this issue, even looked in the FAQ Section of The Kaspersky website. ALL TO NO AVAIL. Considering that this has stressed me so bad and has negatively impacted my productivity The Whole of today, I want a total and immediate refund of my license fee. I want the activated license REVOKED. I have written to Kaspersky Technical Support and 2Checkout concerning this but I haven’t received any response yet. Does anyone know anything else I can do? Solely interested in getting my refund.