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daru

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Everything posted by daru

  1. hi, unable to understand the difference between direct integration & edge gateway in ksmg. Could you please explain? Operating system, version, build? VMware ESXi 6.0 Kaspersky Secure Mail Gateway Latest Version:1.1.2.12 Thank you
  2. hi, unable to understand the difference between direct integration & edge gateway in ksmg. Could you please explain? Thanks
  3. Hi, After installing kes 11.1.1.126 & network agent 11.0.0.1131 standlaone package in windows 10 pc 1903. Its getting blue screen error. Please find the GSI & blue screen error screen in the below link: Download link https://wetransfer.com/downloads/db20c3a5585cfa01ffaf127ff18dac9520190724060827/50437be224099f419ab8e067edd19bcb20190724060827/3da4d8 2 items Blue Screen.zip 1.15 MB GSI6_JKTIVTPLT-051_helpdesk_07_22_2019_16_55_00.zip 6.28 MB Thank You
  4. Hi, Still waiting for your reply. Why so delay. BR
  5. Hi, one day gone. There is no reply. Kindly say in yes or no. Whether resolution is possible or not. So accordingly we will proceed further. Thank you
  6. Hi, Still waiting for your positive response. kindly reply. BR
  7. Hi, We are facing one typical problem regarding DELL Latitude 3400 model Laptops. After encrypting with KES-11.1.1.126 the internal keyboard is not working but mouse is working. If we plug in external USB keyboard then it is working. here is the GSI log including the KES FDE precheck up Logs for your information. Download link https://wetransfer.com/downloads/f3c03e311eb43c5dea9d4e7e5cbc844e20190718073219/562504de15dc7d7cebb4db38717e01e820190718073219/f0a274 2 items GSI6_EDFX-LAPTOP-61N_AmitKS_07_18_2019_12_14_27.zip 3.43 MB fde_precheck_11.1.1.1.zip 24.8 MB Thank You
  8. Hi, Unable to understand from report where the attack is coming from. And how to resolve this issue. Kindly assist. BR
  9. Hi, I require detail information on File Integrity Monitor of Kaspersky Security 10 for windows server.(10.1.2.996 ) Thank You
  10. Hi, I require a document or article on kaspersky File Integrity Monitor. How it works BR
  11. Hi, Is it possible Single-Sign-On in Bitlocker FDE from KSC11. Kindly reply. BR
  12. Hi, Still waiting for your positive resposne. Thank You
  13. Hi, I have tried fde with bitlocker encryption provided by kaspersky. Still asking to decrypt data before OS update. BR
  14. Hi, Still waiting for your quick response. Thank You
  15. Hi, I have already provided you the same above. BR
  16. H, As you said windows 10 feature upgrade is possible without decryption in ms bitlocker. So kaspersky already have bitlocker encryption. Can we try this option. Will it work please confirm. So we can proceed accordingly. BR
  17. Hi, we have tried with kes 11.1 the result is same. (BSOD) error occurs. Br
  18. hi please reply. It's a serious issue. Customer is in pressure. BR
  19. Hi, Still waiting for your positive response. Kindly provide proper resolution. BR
  20. Hi, It's is windows 7 sp1 32 bit. Is it possible to kes11.1 on that particular PC. BR
  21. Hi, after using reflect driver command successfully os gets upgraded from 1809 to 1903. but all the software already installed gets corrupted , even kes11.1 & network agent gets corrupted. I have followed this article for reference: https://support.kaspersky.com/14209 I have attached the policy & GSI of the client system. Download link https://wetransfer.com/downloads/bb2f5933a92271f2459629e539dd19f620190527125941/b84276d3ce07b5f958759bb1c5882f0e20190527125941/25e6b4 2 files GSI6_EDFX-LAPTOP-84_AbhishekP_05_27_2019_18_14_51.zip kes11.1.klp Please help to resolve the issue with high priority. BR
  22. Hi, No its seperate client system where kes 10.3.0.6294 is installed. Please help. BR
  23. I have executed GSI 5.2 & exported event viewer separately. BR
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