DanielMk

Hi Flood, Well, i guess all kids noticed the bug, but kept quiet. It is their interest not to be discovered and fixed :) The holiday is over, now the school year started, that's why we need this working.

FLOOD Thank you for testing. I'm glad that I'm not alone :) Hope they'll fix it soon. Take care

Hi FLOOD That may be the case with the mobile device, since it can be harder to differentiate for the program if the device is on because the user turn it on or if another process is waking it and keeps it alive. On the desktop/windows version, KSK is service and it starts immediately with windows, so it actually counts the time of the system running, regardless if anyone is using it. So the computer can be powered on, and even if no one is using it, after designated time it will lock it down with message that time run out. I believe that the counter I've posted is correct and shows the total time today the computer was on. But whatever the case is, it has nothing with this situation when the timer just resets with the restart of the computer. It should continue running like it was before. Thx for your efforts, Take care

FLOOD Report sent, Here is a screenshot from summary panel where can be seen that computer was used for 7 hours, besides the 5 hour limit.

FLOOD Of course, just please tell me where from I can get this report.

Thanks FLOOD I'm looking forward for the update.

Hello FLOOD, thanks for your prompt reply. The update was several weeks ago, can't remember exactly. I've got notification that there is update available and did the update. Don't remember if i downloaded the app form the web and installed or the app updated itself. Sorry i can't help on this. Also I cannot confirm if this issue started after updating the app, but it is likely. I've noticed few weeks ago that the computer is on longer than it should, but didn't pay much attention, because of the summer holiday :) I'll send the summary on PM Thx.

Thanks for your answer. This are the settings on KSK portal for device use. You can see that saturday is limited to 5hrs 15 min. This is the KSK window after about one hour of usage, reporting that there is about 4:16 left. Screenshot taken at 14:11 . So far so good. After this i restarted the computer. This is the screenshot taken three minutes later at 14:14, just after restart. The time left is reset back to 5 hrs 15 minutes. Time resets after every reboot. Those are the setting from the app (view schedule link) and you can see that they match the setting from KSK web panel. -4. About age profile settings, the option 'The age restrictions based on public age-appropriate ratings:Turned on' if turned on, if this is the option you are asking for, Kids age is 11 yrs. -5. This behavior repeats every day for a while, so resetting data on the update day is not an issue. Thanks.

I'm using free version of Kaspersky Safe Kids V1.05.4096 (b) on Win7 SP1. I've noticed that device usage time resets after restart of the computer, making this feature useless. After every restart of the computer, KSK pops up a window which states that the whole allocated time for that day is available for use. i.e. the software "forgets" that the computer was previously used on the same day. I cannot find a setting related to this issue, so guess is some unintended behavior or bug. Any solution for this?