A private fix has been released for the issue reported.
KESCloud - "Protection is disabled. Security application is not running" status
Instructions how to install it: https://support.kaspersky.com/14409
Thank you for your cooperation.
Hello, I just installed the package released today November 12 but I still have the problem.
When installing the package, it gave me several errors, but I solved it by giving the current user permissions to the KAS folder because otherwise it gave me a privilege error as an administrator.
Issue with KES Cloud, deployment of KES 11.7 and Licensing
in Kaspersky Endpoint Security Cloud
Posted
Hello, I just installed the package released today November 12 but I still have the problem.
When installing the package, it gave me several errors, but I solved it by giving the current user permissions to the KAS folder because otherwise it gave me a privilege error as an administrator.