I've just had to change to a new computer and wished to transfer a kaspersky licence to this pc.
I have a 3 year licence for 3 devices obtained a year ago pre-installed on my PC by someone who built it. I have logged onto the website and removed all but 1 device.
On attempting to register this new pc i'm receiving an error saying that there are not enough activations remaining on the licence.
I have spoken to chat support who advised that they cannot help with this and the vendor i bought the licence through needs to reset it (I have no idea who this is).
I cannot believe that Kaspersky who provides the service is unable to remedy this, why even provide a section of the website to "manage devices" if it doesnt work?
Any help regarding this would be appreciated, otherwise I hear another Antivirus has good reviews and i'm unfortunately done after many years using kaspersky.
