[Malware G.exe is not being recoganized as malware. [Closed]]

thanks

[Malware G.exe is not being recoganized as malware. [Closed]]

when i shut down my laptop some G.exe file prevents my windows from shutting down. I heard that it is a malware but kaspersky doesn’t  remove it or even recogonizing it as a malware. What should i do?