complete

Thanks for all the suggestion/workarounds, I am yet to get back to this after we took a break over Christmas, I am aiming to get to this soon and keen to resolve the issue, much appreciated!

Thank you, will work through all this tomorrow, your help very much appreciated!😀

Kaspersky Total Security 21.1 HikVision software cameras Number 3 test suggestion above, unchecked, issue persists Number 4 test suggestion, same result I have no reports or indications, other than when I shut kaspersky down the playback issue goes away = thus my thinking that kaspersky is the issue….

I use internet explorer to manage our security cameras, recent upgrade of Kaspersky Total Security means I have to exit out of Kaspersky completely or playback of our cameras won’t work. I have tried adding the ip address into exclusions, but nothing works. I have tried almost every setting I can find, have tried turning various options on or off but cannot get the program to playback unless kaspersky is shut down. Security cameras work best with internet explorer.