[cant activate account]

It was purchased from kasperskys official Amazon store. It says my subscription is active when I login to my Kaspersky, but a pop-up at the top says I need to verify my email to activate my account. I click "resend activation email" and I never receive anything.

[cant activate account]

I purchased the premium version of Safe Kids from Amazon and believe I was able to finally activate my subscription. That being said every time I launch the app, it tells me my account is not activated. I click the resend verification link and it never comes. I'm an IT professional so I've checked the typical items (spam, whitelist, etc) and still nothing. Any ideas how I can activate my account?