Ckpk

Hello Ckpk, Thank you for posting back and clarifying the issue. If you have licensed Kaspersky software, you may wish to contact Kaspersky Technical Support, already referenced in my first reply, however, let's see, is this what you see? Is the email address the same email address used to log in the MyKaspersky account in a browser? Can you explain why you need to log in via the Kaspersky application? Please let me know? Thank you. Nope, not this error, the error exactly the same as the first post, invalid email format once leave the email fields. Using the same email address via web and KIS gui. I want to reinstall my Windows for few reason, thats why i am going to bind current license to my kaspersky so i can use it again later.

I am able to Login via website with any browser without any problem. Clicking on the My Kaspersky from the KIS GUI bring me to login page, however when i type the email address, it always prompt Invalid Email Address Format and the Sign In button will grey out. I have SS those information.

I am having exactly the same problem, would you guys let me know how to solve this issue. I have to reinstall my Windows due to the few reasons.