After a time scanning a specific hard disk drive the software crashes fully and restart automatically.
It seems on a specific %, I checked if my hard disk drive have any bad sectors, but no issues found by chkdsk tool (pasted here: https://hastebin.com/share/dujubideji.vbnet).
This is an old issue that I tried to solve a long time ago with kaspersky support, but no answer was found, so I tried to install MalwareBytes and I scanned this hard disk drive and worked perfectly.
What I can do in that case? I'm ready to share more technical informations if needed.
Kaspersky Total Security - Crash on specific disk scan
in Kaspersky Total Security
Posted
Hi,
After a time scanning a specific hard disk drive the software crashes fully and restart automatically.
It seems on a specific %, I checked if my hard disk drive have any bad sectors, but no issues found by chkdsk tool (pasted here: https://hastebin.com/share/dujubideji.vbnet).
This is an old issue that I tried to solve a long time ago with kaspersky support, but no answer was found, so I tried to install MalwareBytes and I scanned this hard disk drive and worked perfectly.
What I can do in that case? I'm ready to share more technical informations if needed.
Thanks.