Christopher Pike

yes i have submitted a ticket to Channel 5 and they are investigating regards CP

I am using version 21.3.10.391(k) If i exit KTS as your point 2 above the issue still persists so it may not be due to Kaspersky - does this sound correct in that it is another issue causing my problem? regards CP

I can log on to Channel 5 and choose a program but it will not play. this used to work until recently. I have tried 'Private Browsing' on both Edge and Firefox and it still does not run. Does anyone have any ideas as to what is causing this as i think it may be a setting on Total Security that has changed. best regards C Pike