Charbel Seif

Thank you for sharing.

wait for the case support, and please update us with the solution, thank you.

this user should not have a license, no license should be assigned for this user

My Problem has been solved, changed the password of the automatically created account by kaspersky, updated the password and waited a day the service is now running perfectly.

i have a problem with the service which is created automatically by Kaspersky Web Wizard, the service is inactive all the times, and active few times, keeps saying invalid credentials even i have changed the credentials in O365 for the created user.