chanaka

Hi Guys,, I tried applying these both. but the problem remain same. if the power switch off (direct power) data based update doesn’t go beyond 9% (same like earlier).. Once I connected the Power restarting the laptop then data base getting update and can connect to the internet. attachments show how the data base update appear with out the direct power connection.

Hi Flood, Thanks for your response. Let me describe the problem with more details. there are two situations. Situation 1 While in working with Internet, if the direct power is disconnected (unplug the power cable) then the Internet also disconnect. It means, I cannot use internet only with battery power. Situation 2 If the computer switch on after shutting down, we cannot access to the internet until the Kaspersky data base is updated. Also, Kaspersky doesn’t update if the laptop is unplugged to the direct power. Please find the attached report as requsted. Hope you understand these situations and would like to have a positive feedback.

Hi andrew, Thanks for your response. I checked the Power management. Its has similar way (tick on allow the computer to turn off…...) Let me describe the problem with more details. there are two situations. Situation 1 While in working with Internet, if the direct power is disconnected (unplug the power cable) then the Internet also disconnect. It means, I cannot use internet only with battery power. Situation 2 If the computer switch on after shutting down, we cannot access to the internet until the Kaspersky data base is updated. Also, Kaspersky doesn’t update if the laptop is unplugged to the direct power. Hope you understand these situations and would like to have a positive feedback. Cheers,

HI Guys,, I have been using Kaspersky for several years. I have ASUS Computer. It doe not allow me to access to internet while the Laptop doesn’t connect to power and until Kaspersky data base is updated. Is there anyway you can help me to get rid of it.