Hello Flood, I believe I have actually determined why the KPM icon comes up when I go to sign into gmail and I realised this when I saw your step 22 about extensions. So KSCF offers an extension called Kaspersky Protection, so before what I did is I opened gmail and it goes to the typical select account page and I selected my account. The KPM icon came up in the same place right, so what I did is close the tab open a new tab but this time before I go into gmail I disabled the Kaspersky Protection extension. Now this time when I clicked gmail and selected my account the KPM icon did not appear. So at this point I handn’t actually tested to see whether this works if you close the browser then open it again, so I did that and the same thing happened as in when the extension is enabled the KPM icon shows and when the extension is disabled the KPM icon doesn’t show. I’ll attach a screenshot of the extension like I’m sure you probably already know what I’m taking about but I’ll just attach one anyway. What I think happened is originally when I got KSCF yeah I got KPM because as you said its ticked by default anyway, Kaspersky occasionally gives you notification type messages in the bottom right hand corner of the screen and one of them is something like ‘using google chrome enable Kaspersky Protection for better security online’ right something like that so I most likely would have seen this and obviously enabled it and then continued with normal web surfing. Couple days later I’d say I would have gone to sign into gmail and when I selected my account I would have seen the KPM icon BUT at that time I wouldn’t have realised it was appearing because of the fact that I enabled the extension. So yeah the steps you gave me I’m assuming would de something but seeing as disabling the Kaspersky Protection extension seems to have solved the issue I guess that sorts out everything. Screenshot of the extension I’m talking about is below. Thanks.