Caspians

Hello @FLOOD Just an FYI. I did what you said and I communicated via the form. I think the problem was solved. I had to go to “Manage Settings” and then “Reset Settings”. Although I don’t install-reinstall many things, it seems that the problem has gone. I tested with a couple of programs and I didn’t get the annoying pop-ups. Everything looks fine for the moment. It’s been some days, so I’m not 100% sure, but things look good. Thanks again for your help!

Hello @FLOOD Regarding your questions, all Windows are updates and patches were successfully installed. It’s a brand new PC, brand new Windows installation and this happened from the beginning. Kaspersky is the 2nd-3rd app I install in a new system after the browser. KIS is functioning without any issues or any problems. As you saw it scans perfectly (emails, websites), so there is no other issue. I wouldn’t like to install more 3rd party software, as the issue is not having to do with the PC being infected. Regarding the alerts, I’m not 100% sure but my answer would be yes. Other apps are being open. Firefox probably and maybe other ones. It’s like KIS is extremely protective or unable to understand on its own that some apps are safe. I don’t know how else to say it. One friend of mine also told me that had the same issue (Win10). I don’t get other notifications like this when opening the apps usually. It’s only when installing or updating. I will let you know as soon as I proceed with the Lab!

Hello @FLOOD Currently I’m not at home so I cannot send the Lab report. I’ll try later on today or tomorrow. Regarding the version, no I don’t think the version makes any difference as I’ve seen the same behavior with various programs so its not “specific” to an app or a version of it. For example I saw it after a Steam update yesterday or after installing a game through Windows or even when I installed Microsoft Office (I had literally dozens of these notifications while installing the various Office programs, I don’t remember how many times I had to click on Allow now). Is there any setting that I may have missed?

Hello @FLOOD After installing KIS 2020 my version is 20.0.14.1085 (e). Do you need any other information? I don’t see anything else there. My PC has Windows 10 Pro, Version 1903 OS Build 18362.418

Hello @FLOOD Yes, it seems that it just moves them to Trusted after my input. But from what I’m seeing the same happens automatically for EpicGamesLauncher and I don’t get any notifications. Yes, it’s licensed. I have 5 licenses (all used for Windows). In my ultrabook with Windows 10 I don’t have any similar issues (and I’m using some of these apps, but not games) and also not in my older Windows 7 machines. I’m not familiar with the Lab. Is it something separate? Thank you again for your time!

Hello @FLOOD I installed KIS2020 in the meantime so the report will not be the full 24h. I tried installing again some programs so you can have something to work with (GraphPad, Epic Launcher and Calibre). I got the notifications only with the first one. In Additional Actions there is “Trust this application” and “Close, do not trust”. Regarding Allow Now and remember my choice, I get another popup saying it needs my confirmation and that the action was requested by me. I still get the next notifications after this. The same goes for “Trust this application”, I get the rest of the notifications during installation. Let me know if you need any other information or if this report is not good enough now.

So I tried to recreate something to show you what I mean. I installed a statistics program I use. I got about 6-7 windows of this kind. I’m attaching 4 of them, so you can see. This happens with almost every kind of software I use. As I said it never happened before. I have to go manually over many notifications of this kind. That’s why I’m wondering that maybe it’s some kind of setting. The programs are safe as I said, legally purchased (Steam, Microsoft Store or the developers store). It’s not the biggest issue in the world (after installation in most cases I don’t get any other prompts), but it’s very annoying.

Hello@FLOOD and thank you for your time. The HEUR:AdWare.Script.Pusher.gen was not ignored and of course these warnings are welcome. It was during browsing in a tech forum. Someone posted some screenshots in a free photo uploading website and I got the warning when opening them. But I don’t mind these notifications. No, it was not by choice. I just did not know that 2020 was available. I was using 2019 and when I set up my new PC I just installed it. I’m attaching the rest of the last week. There are some spam e-mails in Outlook that were automatically scanned and deleted (again no issues with this, it’s nice work from KIS) and a couple of other programs (I installed a calibration tool for my monitor for example and I had to go over many warnings again). Regarding your last question, it happens during installations or updates. It’s not the same always.

Here is the report for the last 24 hours. As you can see I got some warnings over Steam and the game Divinity Original Sin 2 and also today for another game. But it doesn’t happen only for games. Unfortunately I don’t have any images currently. They are usually messages for “apps” trying to make changes. They are legit Kaspersky pop-ups if that’s why you are asking.

I’ve been using KIS for many years, but recently I moved to Windows 10 in a new PC. I installed KIS2019, however I have constant warnings from KIS every time I try to install completely safe programs. I get multiple warnings about programs “attempting to create embedded keys or parameters” for almost everything. This never happened before. I have to “Allow now” many pop up windows and it’s very annoying and time-consuming. I’m not talking about anything strange. I even got a message yesterday after a Steam update. There was a program I always use and I had to “Allow now” around 20 different pop-ups just to install it. I haven’t changed any settings, KIS works on default. Have I missed anythings or is this normal on Windows 10? I never had similar problems with Windows 7 for more than a decade.