casamystic

Well it has been a week now. I took my computer to the computer fix it store. They took it and neglected to tell me they were moving their office. So they were closed for 3 days. Now they are working on it but say it is a problem. I use my computer mostly for accounting. And several of my clients need me to be working on their books. So I appreciate the advice you have given me. I have to wait to see if these clowns can fix it. If not I will try support. What is a GSI?

Thanks for taking the time to write at all. Yesterday was frustrating. I am waiting to hear back. It is not that old a computer so worth saving. Maybe a year and a half. Really appreciate your time.

Thank you for your reply. But it is too late. I tried to uninstall it. It would not let me. And after that, it appeared that the Total Security was trying to launch the application as it said it had been for days. It would not allow me any access to internet. Not Chrome or Edge. Not to my email. So I took it off to the computer folks. Something that Kaspersky did all on its own, nothing that I initiated by anything. Although I made it worse by trying to uninstall it. Appreciate you input. I had already put 5 hours into it trying to solve and reading in the forums and for solutions. Time for the pros to try to fix it.

Total security says the application is loading. Has for days. I have had it for almost 3 years and really need help. It seems to interfering with Chrome as well. Can not get it to stop. It will not let me into My Kaspersky Dashboard. Really need help. Should I uninstall it and reinstall it? I think my subscription is up in less than a month.