[No Devices show up to add / Device Control]

Sorry for the confusion, we are moving from KSC 10 to 14. 

Clients: 

-Network Agent Version: 14.0.0.10902 

-Application Version: 11.10.0.399

 

The Policy Version is for 11.10.0

[No Devices show up to add / Device Control]

We wanted to use Device Controle for our Clients, but when we want to add trusted devices there are none shown. (See Picture, doesn't matter if we type in any value)

This worked fine with our old KSC 10. Notifications work and we can see requests from clients to unlock the device.

 

[Can't uninstall Windows Endpoint Security on Clients]

We recently updated to Security Center 14 and are moving some clients from the old server (version 10) to the new one.

Since some clients have different languages, they cant install the new endpoint version, so i created a task for uninstallation.

Tasks->new Task->KasSCA Advanced->Uninstall application remotely->uninstall from app registry-> KAS Endpoint Security for Windows Version 11.6.0.394

However this task does not work and stops at 32% with a timeout. (for all affected maschines)

What could be the reason for this ? (Network Agent for all client is up to date: 14.0.0.10902)