Bukkdog
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Posts posted by Bukkdog
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I am still awaiting an answer to my original question:
“… my Ethernet controller lost its ability to obtain an IP address from DHCP. … I wonder if an update to KIS could have caused this.”
In addition, I would also like to know if any of the drivers that KIS installs, or any of its hooks into networking, can affect the functioning of DHCP.
One way that I can answer my questions is to uninstall KIS and see if that returns the ability of my Ethernet controller to access DHCP, but that would be an inconvenience.
Thank you for your help.
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My question is NOT SOLVED.
How do I remove “SOLVED” from my question?
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Hello @Bukkdog,
Welcome!
- KIS (latest) version is 20.0.14.1085(E)
KIS is configured to “Download and install new versions automatically” thus it should be on the most recent version. I have not found a way to manually update KIS to a new version.
- When “Ethernet controller lost its ability to obtain an IP address from DHCP”, were there any visible errors, notifications & or popups?
There were no visible errors, notifications or popups. I simply lost my connection to the internet, and the network icon in the Windows notification area changed to an icon indicating ‘no internet.’
- Have you been able to fix “Ethernet controller lost its ability to obtain an IP address from DHCP”, or is the issue still present?
The issue is still present.
- May we have: KIS Report please: open KIS application, select More Tools, select Reports, select Detailed Reports, select All Events, select 7days , select Export, save the report as a text file (*.txt), attach to your reply please?
The report is attached.
In addition: Is it still possible to backup and restore KIS configuration settings? Is it possible to reset KIS to its default configuration?
Many thanks for your help.
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I am a long-time, satisfied user of Kaspersky software. Currently, I have the most recent version of KIS, which is installed on Windows 10 v.1903. KIS is version is 19.0.0.1008(i).
A few days ago, seemingly ‘out of the blue’ my Ethernet controller lost its ability to obtain an IP address from DHCP. Prior to this, my Ethernet controller was working flawlessly. I wonder if an update to KIS could have caused this.
Many thanks for your help.
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Is there such a thing as Kaspersky Internet Security or Kaspersky Antivirus for Chromebooks? When I search in Google Play Store for Kaspersky, there is nothing.
Can KIS Interfere With DHCP? my Ethernet controller lost its ability to obtain an IP address from DHCP.
in Kaspersky Internet Security
Posted
I used kavremover to remove Kaspersky Internet Security. This did not solve my problem, unfortunately. So I can eliminate Kaspersky Internet Security as the cause of my problem, which is a good thing because I really like KIS.
(My original problem is that my Ethernet adapter has lost its ability to pull an IP address from DHCP.)
I will now re-install KIS (version 20.)